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Terms & Conditions

CrownLoan

Last Updated: 25/04/2026

Welcome to the CrownLoan mobile application (the "Application").

The Application is developed, operated, and maintained by CROWNUP TECHNOLOGIES PRIVATE LIMITED ("we", "us", or the "Company"). CROWNUP TECHNOLOGIES PRIVATE LIMITED primarily provides platform technology support, system operation, maintenance, and related user services.

All loan products displayed and offered through the Application are provided by ATD FINANCIAL SERVICES PRIVATE LIMITED, a licensed Non-Banking Financial Company (NBFC). ATD FINANCIAL SERVICES PRIVATE LIMITED is responsible for user eligibility verification, credit assessment, loan approval, loan disbursement, repayment management, and other related financial service processes. The parties cooperate pursuant to a lawful business partnership arrangement.

Before registering an account or using the Application and related services, please carefully read and fully understand these Terms of Use. By registering for, accessing, or using the Application, you acknowledge that you have read, understood, and agreed to be bound by all terms and conditions set forth herein.

If you do not agree to any part of these Terms of Use, please discontinue access to or use of the Application and related services immediately.

1 Services

CrownLoan is a digital lending service platform that provides eligible users with convenient online loan application and related technical support services, including but not limited to:

  • Online loan application services
  • Loan eligibility assessment support
  • Loan approval process support
  • Loan disbursement services
  • Loan management and repayment-related services

CROWNUP TECHNOLOGIES PRIVATE LIMITED is responsible for the technical development, platform operation, maintenance, and related user support services of the CrownLoan platform.

All loan products and financial services available through the Application are provided by ATD FINANCIAL SERVICES PRIVATE LIMITED, a licensed Non-Banking Financial Company (NBFC). ATD FINANCIAL SERVICES PRIVATE LIMITED is responsible for user eligibility verification, credit assessment, loan approval, loan disbursement, repayment management, and related financial service processes, in accordance with applicable laws, regulations, and internal risk control policies.

The Application reserves the right to modify, suspend, or terminate part or all of the services at any time without prior notice, as required for business operations, legal compliance, or risk management purposes.

2 User Eligibility

Users of this App must meet the following conditions:

  • Be at least 18 years old
  • Be a resident of India
  • Possess a valid mobile phone number
  • Provide true, accurate, and complete information
  • Be legally eligible to apply for a loan

If a user is found to have provided false information or does not meet the eligibility requirements, we reserve the right to suspend or terminate the user's account and services.

3 Account Registration and Security

In order to use the services of this App, you must register an account and provide the necessary information.

Users shall:

  • Ensure that the information provided is true, accurate, and complete
  • Properly safeguard their account credentials
  • Not transfer or lend their account to others

Users are responsible for all activities conducted through their account.

If any unauthorized use of the account is detected, please contact us immediately.

4 Loan Application and Approval

Users may submit loan applications through the App.

Loan approval will be assessed based on multiple factors, including but not limited to:

  • Identity verification results
  • Income and employment information
  • Risk assessment results
  • The Company's internal review policies

Submitting an application does not guarantee loan approval.

CrownLoan reserves the right to approve or reject loan applications based on its risk control policies.

5 Loan Fees and Interest Rates

The specific terms of the loan will be clearly disclosed when the user applies for a loan, including:

  • Loan amount
  • Loan tenure
  • Interest rate
  • Service fees
  • Repayment amount

Users will be able to view the complete fee details in the Loan Disclosure document or during the loan application process.

Interest rates and fees comply with applicable laws, regulations, and regulatory requirements.

6 Repayment Obligations

Once a loan is approved and disbursed, the user must repay it according to the agreed schedule.

The repayment method is generally:

One-time repayment at maturity

Users must ensure timely repayment of the loan principal and applicable fees.

Late repayment may result in:

  • Late payment charges
  • Impact on credit records
  • Legal recovery actions

Specific late payment charges will be disclosed in the Loan Disclosure document.

7 Early Repayment

Users may choose to repay the loan early.

CrownLoan will not charge any additional fee for early repayment; however, users must still pay any interest and applicable charges accrued up to the repayment date (if applicable).

8 User Responsibilities

Users agree to:

  • Not engage in any illegal or fraudulent activities
  • Not provide false information
  • Not misuse the services of the App
  • Not attempt to disrupt or interfere with the operation of the system

If any violation is discovered, we reserve the right to:

  • Suspend the account
  • Terminate the service
  • Take legal action

9 Privacy Protection

The collection, use, and protection of users' personal information are governed by the Privacy Policy. By using this App, you agree that we may process your information in accordance with the Privacy Policy.

10 Intellectual Property

The App and all its content (including but not limited to text, icons, software code, and interface design) are owned by CrownLoan or its licensors and are protected by applicable intellectual property laws.

Without authorization, users may not:

  • Copy
  • Modify
  • Distribute
  • Use for commercial purposes

11 Service Interruption or Changes

Under the following circumstances, we may temporarily or permanently suspend part or all of the services:

  • System maintenance or upgrades
  • Technical issues
  • Legal or regulatory requirements
  • Force majeure events

We will make reasonable efforts to minimize the impact on users.

12 Limitation of Liability

To the extent permitted by law, CrownLoan shall not be liable for:

  • Service interruptions caused by network or system failures
  • Losses caused by incorrect information provided by users
  • Issues arising from third-party services

The App is provided on an "as is" basis.

13 Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from these Terms shall first be resolved through amicable negotiation. If no agreement can be reached, the dispute may be submitted to the competent courts of India.

14 Updates to the Terms

CrownLoan reserves the right to update these Terms & Conditions from time to time.

The updated version will be published in the App or on the official website. Continued use of the App constitutes acceptance of the updated Terms.

15 Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the following method:

Customer Service Email

contact@crownuppvtltd.com

Company Name

CROWNUP TECHNOLOGIES PRIVATE LIMITED